Last updated: 9/29/2025

1. General Information

Joa Solucions, based in Andorra, is responsible for processing personal data that you may provide to us through our website joasolucions.com.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Data We Collect

We only collect data that you voluntarily provide when you:

Contact us through the website contact form
Send us an email directly
Request information about our services

This data may include:

First and last name
Email address
Phone number (if you provide it)
Message or inquiry you send us

3. Use of Data

We use your personal data solely to:

Respond to your inquiries and requests
Provide you with information about our services
Maintain professional communication with you
Comply with applicable legal obligations

4. Cookies and Tracking Technologies

Our website does not use cookies or tracking technologies. We do not automatically collect browsing data nor use analytics tools that require user consent.

5. Data Sharing

We do not share, sell, or transfer your personal data to third parties, except:

When necessary to comply with legal obligations
To protect our legitimate rights
With your explicit consent

6. Data Retention

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected or as required by applicable legislation.

7. Your Rights

You have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your data
Object to the processing of your data
Request limitation of processing
Data portability

To exercise these rights, contact us at:joa@joasolucions.com

8. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

9. Contact

If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

Email:joa@joasolucions.com

10. Modifications

We reserve the right to modify this Privacy Policy. Any changes will be published on this page with the corresponding update date.